800-518-1877

Course Refund & Cancellation Policy

The following policies apply to all online and classroom courses:

  1. If you have started your course, there is no refund. 
  2. If you cancel within 72 hours of purchase or starting the course, you are eligible for a 75% refund
  3. After 72 hours of purchase or starting the course, you are eligible for a 40% refund.
  4. After 30 days of purchase, there is no refund.
  5. All materials provided (books, videos, etc.) must be returned to Green Training USA in order to receive a refund (if applicable).
  6. If you have technical issues, you must notify us in writing at training@GreenTrainingUSA.com within 24 hours of purchase.


All refund requests must be submitted in writing to management@GreenTrainingUSA.com within the times specified above.


FOR BPI Courses:

Policies and Requirements for BPI Course Extensions, Field Training, Exams & Equipment


For RESNET HERS Rater Course:

Policies and  Requirements  for  HERS Rater Course Extensions, Classroom & Field Training, Exam & Equipment.pdf